Look at the products and services they offer to help you understand what attracts their customers, and use this as inspiration to improve your own business strategy and competitive advantage. Weaknesses: Be honest with yourself here. Answer this question as directly as you can: What do customers...
1. Know what to say. Understand clearly the purpose and intent of your message. 2. Know how to say Begin by making eye contact, which shows confidence. Then pay attention to your body language. 3. Listen. After you’ve finished talking, you should stop, listen, and look for feedback ...
If you wanted to start a company called Microsoft today, you wouldn't be able to have the domain microsoft.com (for obvious reasons). Maybe you could use adomain hackand try to register microsoft.io, microso.ft, getmicrosoft.com, hellomicrosoft.com, microsoft-app.com, or some other varia...
When someone in the office loses a person close to her, it's appropriate to offer your sympathy, even though work logistics might mean that you're not close to her. The dynamics between a boss and an employee may complicate matters, but the simple gesture of sending your condolences lets ...
And who better to tell you about the effectiveness of your products and services than actual customers. And this is where customer feedback comes into play.Case study: HootsuiteHere is an example of how customer feedback can help streamline your optimization efforts to improve conversion rate. ...
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As the name suggests, a follow-up survey is a questionnaire you send via email to follow up on a customer or prospect for different reasons. For example: When they have contacted your company to avail your services/products. When they reach out to your support services. ...
POP is not necessarily unique, but you try to match what your competitors offer in some aspects. For example, if I were to buy leggings, breathability might be a strong factor for me across all brands I’ll check out. The absence of POP might become a reason to drop your website for...
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But unless I know what the heck I’m going to do with it and have a specific menu in mind, I won’t be shelling out any more of my hard earned cash. Your potential customers may have the same issues with your offer. What would entice me to buy from her again? If she… ...