The next evolutionary step was to provide interim answers to customers via generative AI based on documentation from Microsoft Learn. To accomplish this, the team would need to locate portions of documentation that align closely to the question and feed those to the Large Language Model (...
For example, a dev goes to copy a color value out of the ticket so they don't have to retype it which increases the chance of error, but they end up in edit mode, all the expand controls expand in edit mode and they have to scroll the big document to find the spot to copy paste...
Countryside and Community Research Centre, Francis Close Hall Campus, University of Gloucestershire, Swindon Road, Cheltenham GL50 4AZ, UK 4 Forest Research, Northern Research Station, Roslin, Scotland EH25 9SY, UK 5 Fera Science Ltd., National Agri-food Innovation Campus, Sand Hutton, York YO41...