Bonus tip:Reply quickly, but not too quickly. When you can modify your boilerplate language with the customer’s name and an acknowledgement of their specific issue in 30 seconds, it can make some people wonder if their email even got read. It’s okay to let non-urgent emails sit a few...
You can even designate a particular word for them to text in, which can trigger specific responses to be sent back to the subscriber automatically. We refer to the “particular word” as a “keyword.” The “keyword” can be essentially any word you’d like, so you can make it generic ...
there are few resources to give designers the tools they need to design and measure customer habits. That’s why I wrote“Hooked: How to Build Habit-Forming Products,”which explains the four-step Hook Model that can help form habits among your...
Willison: Eventbrite runs on MySQL and uses a technique called pt-online-schema-change to add new columns to MySQL tables. This means you can modify your tables at runtime without any downtime to the site. But there are features in MySQL you can’t use, such as foreign key constraints ...
Willison: Eventbrite runs on MySQL and uses a technique called pt-online-schema-change to add new columns to MySQL tables. This means you can modify your tables at runtime without any downtime to the site. But there are features in MySQL you can’t use, such as foreign key constraints ...
Willison: Eventbrite runs on MySQL and uses a technique called pt-online-schema-change to add new columns to MySQL tables. This means you can modify your tables at runtime without any downtime to the site. But there are features in MySQL you can’t use, such as foreign key constraints ...