To shift your Microsoft Authenticator to a new phone, you need to open the Settings wizard and enable Cloud backup. Then, you need to add a recovery account. Next, on the new phone, install the application and select the BEGIN RECOVERY option. Finally, add your email address and credentials...
If you’ve already created a backup on Microsoft Authenticator before giving away your old phone, then you have everything you need to restore it on a new phone. To do that, skip ahead to the “Restore the Backup on Your New Phone” section. Another important thing to know is that you...
You must begin by backing up Microsoft Authenticator on your old phone to the cloud. The app provides a built-in option that helps you accomplish that. Even if you don’t plan to switch to a new phone, it’s a good idea to back up your accounts. That allows you to restore them if...
Hi Jane, if your authenticator app was not being backed up to the cloud with a Microsoft account, you might not be able to retrieve some of the registered MFA that were in the old phone. You may have to go through the MFA setup once again in order to register those accounts in the ...
Once you do this, You'll be asked to sign in to the Microsoft account you used for the backup on your old phone. Your accounts will then automatically be added to Microsoft Authenticator on your new one. Pls note that some accounts will ask you to revalidate, to confirm it is ...
Using the Recovery Option on Your New Phone Next, you'll need to install Microsoft Authenticator on your new phone. Download it from theGoogle Playfor Android or theApple App Storefor iPhone. Don't set up any accounts using Microsoft Authenticator until after you've used the Recovery tool be...
Identify the old phone from the Devices page, click on the device’s menu, and thenUnlink this phone. Also, go to theAccount securitypage, navigate toMore security Optionsand turn off two-factor authentication For iPhone users: Since Microsoft Authenticator backups are stored on iCloud for iPh...
Add Authenticator asthe only way to sign in- just tap an approval on your phone to sign in. This is calledgoing passwordless. Tips: You can use Microsoft Authenticator for multiple accounts, including Microsoft personal accounts; work/school accounts; and non-Microso...
Add Authenticator asthe only way to sign in- just tap an approval on your phone to sign in. This is calledgoing passwordless. Tips: You can use Microsoft Authenticator for multiple accounts, including Microsoft personal accounts; work/school accounts; and...
Add Authenticator as the only way to sign in - just tap an approval on your phone to sign in. This is called going passwordless. Tips: You can use Microsoft Authenticator for multiple accounts, including Microsoft personal accounts; work/school accounts; and non-...