Effectively evaluate and measure employee performance with this in-depth guide to assessing employee skill sets.
Measuring employee engagement monitors new initiatives, increases your return, & keeps your employees happy. ✓ Learn how to measure employee engagement!
An analysis of almost 5000 job descriptions showed companies have shifted away from emphasizing financial and operational skills towards social skills—an ability to listen, reflect, communicate and empathise (共情).(软技能对雇主很重要。一项对近5000个职位描述的分析显示,公司已经从强调财务和操作技能转向...
The article presents pieces of advice to a human resources (HR) manager at a firm providing services to small and medium enterprises (SMEs) on how his company can measure employees' soft skills. J...
Natalie Calvert, Founder ofCX High Performance, asks us to consider:“If you go into a shop and see lots of happy staff doing their own thing, using their mobile phones and enjoying themselves, they will likely be satisfied employees, but are they really engaged with their work?” ...
One of the best ways to encourage strong time management skills in your employees is to provide them with mentorship. This is an interactive way of implementing soft skills training. Mentors are a great way for employees to talk about their goals, whether personal or professional, and help to...
Themajority of hiring managers(84%) agree that new employees must have strong soft skills and demonstrate them in the hiring process. What are those soft skills and good qualities, though? Here are 20 ideal qualities of a good employee who’ll be a great asset to any team. ...
You can also use external surveys to measure productivity. You can ask your clients questions like: Are you happy with the work quality? Are you satisfied with the service speed or amount of work? Have you experienced any repetitive issues or delays in our services? By surveying employees and...
Many websites suggest that todevelop leadership skills in employees, you become a mentor to them. It may actually be better if you donotmentor members of your own team. Find somebody else at your company, somebody who is established and in a good position (say, director level or above) ...
Hard skills Think of hard skills as more quantifiable and binary. You can generally measure the work product that results from hard skills’ capabilities ― for instance, the candidate either knows a computer program or does not. These are some examples of hard skills: The ability to type a ...