解析 【答案】C【核心短语/词汇】measure:衡量【翻译】如何衡量工作满意度?【解析】A.讨论;B.评论;C.单一的全球评级;D.总结得分。根据句意“如何衡量工作满意度?”可知此处是在问如何衡量工作满意度,而“单一的全球评级”是衡量工作满意度的方法,故选C。
Now, let’s dig into how to measure customer satisfaction.Dig into our latest customer service research. High-performing service organizations are using data and AI to generate revenue while cutting costs — without sacrificing the customer experience. Find out how in the 6th edition o...
Now, let’s dig into how to measure customer satisfaction.Dig into our latest customer service research. High-performing service organizations are using data and AI to generate revenue while cutting costs — without sacrificing the customer experience. Find out how in the 6...
What is customer satisfaction (CSAT)? Customer satisfaction (CSAT) is a measure of the degree to which a product or service meets customer expectations. It's usually part of an organization's broader customer relationship management efforts. ...
. 6.,tomeasurebusinessopportunitiesthroughcustomer satisfaction,andthatthefutureneedsorexpectationsarethe greatestbusinessopportunities. Isthereameasureofcustomersatisfactionthatthereareso manybenefitstobemade?Theansweris:NO!Thekeytomeasuring customersatisfactionistomakecustomersloyalcustomersby measuringsatisfactionand...
Learn the eight key steps of how to measure customer satisfaction — and what to do with the data once you've captured it.
Start measuring customer satisfaction today with our free CSAT survey template Access Now Related resources Customer Satisfaction What is CSAT? 8 min read Customer Satisfaction Customer Delight 18 min read Customer Satisfaction Improving Customer Satisfaction ...
Learning and Teaching Fellow (retired), The University of Bolton, UK;Emerald Publishing LimitedMeasuring Business ExcellenceBMRB/Henley Centre HeadlightVision, How to measure customer satisfaction, 2007. http://www.cse.cabinetoffice.gov.uk/UserFiles/File/Cabinet_Office_Toolkit.pdfHow to Measure ...
To calculate CSAT, businesses typically ask customers to rate their satisfaction on a scale of 1-5 or 1-10. For example, you may ask, "How satisfied were you with the customer service you received?" Customers can then choose a number that corresponds to their level. ...
Employee satisfaction refers to the level of contentment, fulfillment, and happiness that employees experience in their jobs. It’s a measure of how employees feel about their overall job, including the environment, responsibilities, compensation, coworkers, and culture. ...