You are at a hotel front desk. The receptionist asks, "How would you like to pay?" Which one is the most appropriate answer? A. By credit card B. With cash C. Through mobile payment D. All of the above 相关知识点: 试题来源: ...
At the hotel front desk, the clerk may ask you: "How many nights ___ you like to stay?" A. would B. do C. can D. might 相关知识点: 试题来源: 解析 A。解析:本题考查在酒店预订住宿时的常用表达。would like to do sth是想要做某事的常用结构,这里问你想要住几个晚上,用would比较礼貌和...
Do you know how to improve front desk operations in a hotel? You’ll discover the most important strategies in this article.
Hotel startup requires diligent staff to maintain service quality and run the business smoothly. A lack of hospitality skills in graduate candidates makes finding the best fit difficult. So you must start training the hired candidates according to your requirements and ideas to solve this. 2. Alig...
At the hotel front desk, you are asked: "How many nights will you ___?" A. stay B. live C. exist D. remain 相关知识点: 试题来源: 解析 A。解析:在酒店前台,问的是将停留(stay)多少个晚上,live(生活)通常表示长期居住,exist(存在)和remain(仍然存在)都不符合在酒店住宿的语境。反馈...
Franchise hotelsoperate under a franchise agreement with hotel brands. The brand doesn’t manage the hotel, but the property is licensed to use its brand name and promote itself as part of the group. Who’s it for? Franchise hotels are particularly attractive to those who want to benefit fro...
Modernizing your hotel front desk infrastructure to meet EMV standards has the following advantages: Offers guests modern mobile paymentalternatives– EMV readers can accept wirelessGoogle Wallet, Apple Pay & Samsung Pay; Reduces liability/chargebacks– hoteliers processing cards with chips the old-fashio...
workflow.Ifafrontofficecadresarenotfamiliarwiththe operationofthefrontdesk,theroomshavenotdonetheroom, itisverydifficulttomanagethedepartment. (3)managementquality.Mustbefamiliarwiththemanagement ofthefiveelements:planning,organization,coordination, controlandincentive,needtohavequalitymanagement, financialmanagement,...
The impact of hotel culture on guest satisfaction Building your hotel culture to reflect that of the local community may go a long way to securing your property more bookings. Being able to stand out from the competition is a rare and powerful trait if your hotel is able to manage it. Th...
In one Hotel Hell episode, lodge guests had to search for a front desk employee by themselves. Eventually, a bartender checked them in with a pen and notebook...The property owners didn’t have an online booking system and were losing a significant amount of revenue they could have used...