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A knowledge base search feature is a must-have. Implement the tricks in this article to make it possible and easy for your users to search your knowledge base.
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Procedures, on the other hand, are the step-by-step actions that make your policies come to life. If policies are your compass, then procedures are the detailed maps that help you navigate the complexities of theoperations manual. They’re the “how” to your “why,” the scripts your te...
Job Restructuring: Reallocating minor job tasks or modifying procedures. Service Animals: Permitting guide dogs or support animals in the workplace. Accessible Facilities: Installing ramps, widening doorways, and adjusting restrooms for accessibility. Employers must evaluate accommodations on a case-by-cas...
Project constraints are what make managing projects such a puzzle to solve. The top three constraints to managing any project are typically time, money and scope, known as thetriple constraintof project management. They’re interconnected, meaning that if you pull one lever on ‘scope,’ another...
Standard Operating Procedures or SOPs is a fancy way of documenting your day-to-day processes to make them repeatable. Inside your organization, you would have called it with different terms likeProcess documents, Blueprints,Business Playbooks,Training Manuals,Employee Handbookand User guides. ...
“Having that training made us more confident, and knowing that there are supportive people we can reach out to who will make themselves available right away is also great.”Bring a Planet Smoothie franchise to your community todayPlanet Smoothie is a simple, easy-to-operate business that doesn...
Make a list of business processes that need documentation. If you are a manager, you may consider with your employees what processes need documentation, then compare lists with other managers to prioritize work. Choose an SOP format and template. Chuck Cox emphasizes that the needs of the organi...