We focus on things that are urgent. But the problem is, when we're stressed, we're not good at seeing what'simportant. You don't want to waste your day on junk-food tasks. To solve this, you must decide if each email is urgentandimportant. There's a great matrix to live by, k...
In this guide, discover how to forward emails in Gmail using filters or automatic forwarding. Forward single emails or all messages from one account to another.
Gmail + Hiver: A simple, scalable help desk for your business Gmail is a powerful email client and a great tool for small businesses and individuals to manage customer conversations. However, as your business scales, you’ll need a more cost-effective and practical solution to effectively manage...
Gmail read receipts are constructive for those important emails that need to be actioned immediately. Requesting a receipt in Gmail can make a big difference in response rates. Fortunately, it’s effortless to request and return Gmail read receipts to enhance communication and make sure those cruci...
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Using SLAs, you can set clear deadlines to respond to and resolve customer queries. This helps improve accountability and prioritization.For example, a support team can set a 24-hour response SLA for non-urgent queries and a one-hour response for critical ones. You can also set up ...
2. Use Gmail’s quick search filters to narrow your search (you can use filters such as: “From”, “To”, “Has attachment”, “Any time”, and search your “Chats & spaces”. 3. Click on “Advanced search” to make highly specific searches using the various advanced search fields....
block email notifications (which is also a good idea), but by also setting your out-of-office reply to kick on after working hours. This helps manage expectations and will help establish boundaries with your co-workers, but without completely blocking off communications if something urgent pops ...
Think your Gmail account is safe because you’ve enabled two-factor authentication? Think again. Skilled attackers can sometimes bypass these security measures, maintaining access to your accounts. In fact, I recently wrote a post discussinghow two-factor authentication codes can be phished. ...
Make it simple, memorable, and to the point. Mobile number: Provide a reliable contact number for accessibility in case of urgent or important messages. Format the number consistently (include area codes, extensions, etc.) to make it easily readable. Website URL: Include a link to your ...