Pros:You will have full control over functionality, usability, and the choice of technologies. This will allow you to create a tool specific to your clinic’s workflow, patients, and the IT ecosystem. You will also be able to take into account unsuccessful examples of patient portals and addr...
How to optimize your patient portalAndrea Downing Peck
Set up automated systems to follow up with customers, reminding them that their concerns are being addressed. This shows that you care about their experience and value their time. Empower and reward your agents for taking full ownership of a case and make sure they follow through until resolutio...
Once received, they will contact you about your results unless you already scheduled a follow-up appointment or made other arrangements with their office. You can also access your imaging test results through your UPMC patient portal account. Call your doctor's office if you have questions about...
There’s also the added foil of owning multiple patient portals. A patient might have access to more than one patient portal at any time, depending on the number of healthcare providers they see. They might have a portal for their primary care provider, their dentist, and any spec...
Over time, new features and changes will be made to your patient portal software. Make sure that your patients are aware of these changes and what new capabilities they will see with the portal. The more up to date you keep your patients, the more comfortable they will feel using the full...
This article will walk you through everything you need to know to make a website from scratch. We'll begin by discussing what type of site you want to create and choosing the right domain name. Then we'll find web hosting and set up your account. Once that's done, we'll show you...
A Surgical Technologist checks to make sure everything is working properly and performs repairs where necessary. A Surgical Technologist assists the surgeon by assisting him or her in wearing the medical gown and gloves and placing the patient in the drapes which have been sterilised to create a...
Mobile HealthCare EHR is the leading electronic charting and patient health records software for the iPad. Doctors hand their iPad to the patient and they fill out their entire health history and sign all documents and consent forms. &nbs
Make them smile. Finally, compliment them on being patient or telling a joke to lighten the mood. If you can put a smile on their face before you end the call, you are an all-star agent. Handling angry callers are part of the job at anycall center. Knowing how to deal with these ...