Here is a complete guide to everything you need to know about how to work and communicate asynchronously in a remote work environment. Learn more!
you‘re getting it in real-time, like in person or over a phone call. This situation calls on you to put yourself in your customer’s shoes sooner rather than later and truly prioritize fixing the issue, which can only be done if you listen to the complaint and digest the meaning of ...
A case study is a powerful tool for showcasing your hard work and the success your customer achieved. But writing a great case study can be difficult if you’ve never done it before or if it’s been a while. This guide will show you how to write an effective case study and provide ...
If you want to start writing impactful case studies for your business, check out this 8-step process on how to write a case study!
non-profit organizations, podcasts, and more. You can find her expert advice and analysis in places like NPR, TechCrunch, The Washington Post, The Chicago Tribune, The Miami Herald, HGTV, MSN, Reader's Digest, Real Simple, and an ever-growing library of podcast, radio and TV clips in the...
Even though the public key is meant to be public, it is wise to make sure neither keys fall in the wrong hands.When you connect to an SSH server, SSH will look for a public key that matches the client you're connecting from in the file ~/.ssh/authorized_keys on the server you're...
Learn how to create an ebook and download your set of free ebook templates so you can produce a document your audience will be eager to get their hands on.
Fifteen years ago, when RSS was more popular, nearly every website had an RSS icon that linked to its RSS feed, making it easy for people to subscribe via their preferred reader. Today, that's rarely the case—but the absence of an RSS icon on a site doesn't mean you can't get ...
Note:While speaking, be sure to pause regularly. Many presenters make the mistake of speaking too long with no pauses or breaks. But a brief 2-second pause will make your dialog easier for the viewers to digest, will help you catch your breath, and help you maintain a good speaking pace...
Search intent is a user’s main goal when they enter a query into a search engine, which could be to find information about a specific topic, to visit a particular webpage, or to make a purchase. Think about it this way: Each search query implies a question or task the user wants to...