There is a huge range of activities you can organize, from simple lunches or drinks after work, to team workshops and spending time in nature. However, you need to keep two things in mind you want team building to improve employee engagement. First, you need tomake sure these activities ar...
For this reason, they’re great for tracking changing attitudes or thoughts on the progress of an issue. Use these when you want to learn something quickly or check in with employees. Employee Net Promoter Score Employee Net Promoter Score (eNPS) is a tool used to understand how loyal your...
A bad listener makes for a bad manager or employee. They won’t be able to comprehend what’s being asked of them, much less get it done. To paraphrase author Stephen R. Covey, “Don’t listen to reply, but rather listen to understand.” Put listening amongst your resume communication ...
The employee, Luke He, saw the fallen bird in 2022, and knew he needed to take action. He, who is part of the Tencent News team and a Tencent volunteer, had been working with the Sustainable Social Value (SSV) unit on how to raise awareness about the importance of biodiversity protectio...
Insufficient Information:If an employee doesn’t have the necessary data to perform their job, they’ll feel frustrated. Similarly, if the information they have is ambiguous or incomplete, resentment may become an issue. Remote Work:In the case of remote working, where communication has become la...
But this doesn’t mean companies shouldn’t try. The remote onboarding process has to go beyond training on digital productivity tools, information about the company and the employee’s new role, and other practical and logistical issues. It should emphasize the company’s mission and principles...
you are the service. So it's a great way for them to capture a lot of data, enable a lot more use cases that couldn't have been possible in the past. But Henry, I'm curious for your experience having tried it out for a while, what do you see as the key ...
This creates visibility for your brand and likewise proves how committed you are to helping customers. Providing customer care from multiple accounts gives your efforts a more personal touch and helps your brand cover more ground, too. Similar to how brands conductemployee advocacyefforts, this is ...
How to Turn an Employee into a Brand Evangelist I’m starting with employees because what they do in any role impacts customers. If they hate your brand, your customers will too. And if they don’t like working for you, they won’t go hard for your business. Low-quality products and ...
I also gave some thought to an issue you raised in regards to (name the specific issue). When I was in a similar role at another company, I found that (explain in detail how you solved the issue). You will find in the attachment section details of some projects that we have discussed...