First you play the role of li yang fang and then the role of Susan you partner Mike has and Kim sun you are at the airport to meet you visitor you know each other so great you visit first talk with him and then take him to the hotel. Pledged to meet you representative someone answe...
Amenity store, a feature by Canary Technologies, allows guests to browse through hotel services and book an activity or purchase additional services on their account like special meals, a massage etc, immediately on checking-in or during the course of their stay. This helps them customize their ...
Here are some strategies to increase hotel occupancy in the low season. Market to Repeat Guests Repeat guests are one of the most valuable demographics to hoteliers, with data revealing this demographic can add as much as 20% to total room revenue figures. Further research suggests returning cus...
One key thing to bear in mind is that your hotel target audience may evolve and develop over the course of the year due to the nature of seasonality, so be sure to regularly review this. Another essential thing to consider is to not forget your domestic market - especially now given the ...
Mental wellness is another area foreseen to increase in importance. Ella Kent, Director of Rooms at the Sea Island Resort on the southeastern coast of Georgia, said a survey of spa-goers during the lockdown showed that people were paying as much attention to their mental health as they were...
Hotel revenue sources Revenue sources may vary according to the type of hotel, but they can generally be divided into three main categories: Revenue from guestroom sales Revenue from food and beverage sales, including: Outlets such as the restaurant, bar, café, and food bar ...
If you’re a hotelier struggling to improve your website conversion rates, you’re not alone. Maximizing hotel revenue through direct bookings is crucial, and a little something known as “dopamine” could be the key. In this article, we’ll explore the connection between dopamine and positive...
Hotel review responses directly correlate to hotel revenue increases. In fact, properties thatrespond to at least 65% of their reviewsaverage a TripAdvisor rating of 4.15. Online reviews give hoteliers a unique opportunity to see their property through the eyes of a guest andanalyse customer feed...
Hotel revenue management is about learning from the past and refining for the future, so periodically measure the success of your pricing strategy by: Monitoring bookings Comparing current to historic revenue Assessing your profitability By doing this, you can identify lost opportunities and adjust for...
3. Maximize Utilization of Hotel Spaces I see several additional and significant revenue generation initiatives for the utilization of the underutilized hotel spaces: Create co-working spaces: Similar to Roger Smith Hotel's KettleSpace Flexible Workspaces, create work-from-hotel spaces for out-of-tow...