When drafting content for social media, sticking to your brand and remaining consistent is key. As you develop your brand, your audience comes to expect certain things from you. They become familiar with elements of your brand identity, such as your colors, logo and tone, and ultimately can ...
5 ways to improve customer service efficiency A support team can only be as efficient as the tools and collaboration norms that support its day-to-day operations. Here are five ways to banish complexity, increase overall efficiency and empower your team: Improve time to resolution Empower agents...
Brand perception examples Tips to improve brand perception Brand perception FAQ Start your online business today. For free.Start free trial Imagine running for mayor in Ecommerceville, USA. There’s an important step you’ll need to take before you launch your campaign: Determine if you’re a...
Many customer service skills can be learned and refined with practice. Here are 10 tips to provide top customer support and gain loyal customers.
Put marketplaces behind you and grow your own brand. Explore our videos and guides to increase leads and customer loyalty - and never pay a commission again.
Your business won’t gain new customers and more revenue unless people know about it. Here's what brand awareness is, how to measure it, and why it's important.
Anything you can do to meet your customer's needs during their shopping and purchasing experience helps create a positive customer perception of your brand. The actions you take directly impact how the customer feels about your business, increasing the likelihood that they'll return, as well as ...
Instead of overhauling yourmartech stack, Neil suggests asking yourself: “Where can [AI] start to fill in and add immediate value in the processes and things we’re doing day to day?” By slowly testing AI software’s potential to improve your current marketing strategy, you can ensure you...
Guest author Matt Diggity shows how you can improve your brand identity by conducting more surveys with your customers.
Clearly defining your brand personality can increase brand affinity, and that's good news for the future. Find out how to build these better relationships.