First you play the role of li yang fang and then the role of Susan you partner Mike has and Kim sun you are at the airport to meet you visitor you know each other so great you visit first talk with him and then take him to the hotel. Pledged to meet you representative someone answe...
One key thing to bear in mind is that your hotel target audience may evolve and develop over the course of the year due to the nature of seasonality, so be sure to regularly review this. Another essential thing to consider is to not forget your domestic market - especially now given the ...
12 hours before they arrive. This allows the guest to fill in the details and scan their ID at their convenience and even before they get to the hotel, saving them the time and hassle of queuing in at reception.
hotels can ensure that they are generating as much revenue as possible from their rooms. Second, hotel revenue management helps to improve the guest experience. By offering rooms at competitive prices, hotels can attract
blurring in the future. But Klein suggested the simplest thing to do at this stage is to have a separate P&L section dedicated to the spa or wellness area, helping department heads better understand where revenue is coming from and what are the expenses associated with that revenue. ...
Online reviews provide hotels with the unique opportunity to address guests, manage their online presence, andimprove booking or revenue goalsby speaking directly to their customers. In this post, we take a deep dive into the importance of guest feedback and explore how to respond to hotel revie...
As a hotel revenue manager, you're essentially tasked with the success of your property, it's a role that has changed a
SEO and CRO work together to improve organic reach and revenue, but they are distinctly different. It’s important that hotels don’t get confused with the two tactics. While SEO focuses on increasing your hotel’s search engine ranking and presence, CRO is...
Adam Mogelonsky, is the chief technologist of the company, Adam has a broad understanding of the complexities of the hotel tech stack as well as the vendors who are paving the way for increased labor efficiencies and new revenue growth opportunities. Leveraging over 40 years working in ...
If you’re a hotelier struggling to improve your website conversion rates, you’re not alone. Maximizing hotel revenue through direct bookings is crucial, and a little something known as “dopamine” could be the key. In this article, we’ll explore the connection between dopamine and positive...