With its insightful reports and analytics, a service desk can prove to be a game-changer for your business. You can track individual as well as team performance, measure performance against SLAs, and closely monitor customer-focused KPIs like CSAT, NPS, etc. Moreover, you can identify your t...
Instead, a better approach to work, and a great way to improve your performance, is to focus on only one task at a time. This means that you can devote all your energy to a particular job, ensuring it is completed to the best of your ability. You can communicate with the relevant st...
AI help desks enable customer-facing teams to automate repetitive manual tasks. They combine all of the typical features of a help desk (like a shared inbox or a help center) with AI-powered features that improve productivity. There are many ways touse AI in customer service. These features ...
Actual outcome data from help desk databases enable us to assess the likelihood of computing problems and to help improve computing quality and efficiency for everyday users. We conduct a detailed multivariate analysis of a longitudinal Help Desk database with attention to unobserved heterogeneity. We...
How to Improve Your Study Habits Perhaps you are an average student with average intelligence.You do well enough in school,but you probably think you will never be a top student.This is not necessarily the case,however.You can receive better grades if you want to.Yes,even ...
This post will help you understand the factors responsible for Chromebook white screen […] by Sodiq Olanrewaju on Apr 17th, 2024 How to Change Screenshot Button in Steam or Steam Deck If you’re the type of person who games regularly on Steam or on your Steam Deck, whether you’re ...
Plus how to refresh group policy remotelyHow to Increase Tomcat’s Memory Allocation Helps to reduce poor performance issues If you are experiencing performance issues with Tomcat, a common cause is the lack of JVM (Java Virtual Machine) memory allocation. The default setting of the maximum heap...
Microsoft To Do, Planner, and Project: AI-based task recommendations and prioritization to improve workflow efficiency. OneNote: AI-powered tagging and search that help organize and locate notes based on content recognition. Microsoft Loop: AI-driven real-time collaboration tools t...
70+% of IT teams struggle to manage the corporate fleet inventory and source new devices 61% of them say their mobile help desk services need improvement How do you handle a distributed workforce needing fast support for their mobile devices to stay productive and on course? Many compani...
When working with Autodesk applications that are graphically intense, the switching of the graphics adapter in the middle of operation can lead to display and performance issues or program crashes. Also, by default, the system may...