Surface Pro 3 / 4 / 6 is UEFI only and it will refuse to boot from any legacy-based bootdisk. Here we'll use a UEFI-compatible utility - PCUnlocker Enterprise - to reset Surface Pro 3 / 4 / 6 password. Follow these steps to install PCUnlocker on a USB drive: Download the PCUnloc...
If the Bitlocker encryption is enabled in Windows 10 or 11, you will need the recovery key to reset Surface Pro 8, 7, 6, 4, etc. However, downloading the recovery key to a local drive is possible if you remember your Microsoft account credentials or the device model with its serial num...
Before you reset your Surface Pro to factory settings, you need to ensure that your files on disk are completely secure. Restoring factory settings will result in data loss, however, all is not lost and you still have a chance to recover your data. In addition, you can create a disk ima...
If the Surface Pro you’ve bought came with Windows 11/10, going back isn’t an option. If you run into a problem, all you can do is reset your machine to Factory settings. Refer to the section above to learn how to do that. If you had a recovery drive before upgrading to Windows...
Don’t forget to follow these steps above to reset your USB boot disk if they work for you. FAQs We provide you with other relative questions to learn more about booting Surface from USB: 1. What to do if the USB drive doesn’t work? Try to set up the USB drive again, but you ...
The device operates on a 64-bit version of Windows 8 Pro operating system with a free upgrade possibility to Windows 8.1 Pro, and eventually also Windows 10. Of course, you can plug an external hard drive into a Surface Pro. Surface Pro devices typically come with one or more USB ports...
contact your IT administrator if you have any questions or issues with your UEFI password. If you aren't part of an enterprise and choose to create a UEFI password, make sure to document your password in a safe place. You can't reset your UEFI password, and Microsoft can't retrieve it...
If you want to reset your Surface Pro with a recovery drive, download the recovery image and create a recovery drive before you can boot it up on your Surface Pro. On Surface Pro 8 and Pro X, you will also need a USB-C to USB-A adapter if you have only a full-size USB drive....
The data on your Surface is erased as part of the service process. However, if you prefer, you can erase your data yourself before sending us your Surface. Here's how to erase your data. Windows 11 SelectStart >Settings >System > Recovery>Reset this PC. ...
For technical support, go toContact Microsoft Support, enter your problem and selectGet Help. If you still need help, selectContact Supportto be routed to the best support option. Important:To protect your account and its contents, our support agents are not allowed to send password reset links...