In any business, difficult conversations are bound to come up from time to time. Whether it’s a performance issue or a personal issue, these types of conversations can be delicate and challenging. Here are 10 tips on how to approach and handle difficult conversations with employees: 1. Prepa...
The dispurte is over whether the error is worth worrying about and, if so , how to handle it. These are not questions of right and wrong, but questions of interpretation and judgment. In constrast, the quest to determine who is right and who is wrong is a dead end. - 意图? 我们需要...
Do you avoid managing difficult conversations? This Expert Talk will provide you with the techniques, strategies and mindset to handle them effectively.
《高难度谈话 英版 Difficult Conversations: How to Discus...》epub电子书下载 本书的其他信息: ISBN:9780670921348 作者:Bruce Patton & Douglas... 包装:简装 页数:352 出版社:Penguin Books Ltd 出版时间:2011-11-03 正文语种:英语用户下载评论(热选8条): 网友j-1: ( 2021-05-16 06:45:01 ) 这...
How to Handle Difficult ConversationsSome conversations are just hard to have. Like telling two of three applicants for a promotion...Wilkie, DanaHr Magazine
1. It’s important to tackle challenging subjects as soon as possible to avoid further problems. Avoiding difficult conversations may seem like an attempt to maintain harmony, but it can ultimately lead to more issues. To have a truly healthy and harmonious relationship, it’s necessary to addre...
Managing Difficult Conversations: A Guide for Project Managers We need to understand what makes conversations difficult, and find ways to manage them effectively. There are many facets to this, and we’ll look at them in the next section, on ‘what is a difficult conversation’. But I think...
Book 2: Difficult conversations: how to discuss what matters most Difficult conversation: 1. What happened The Truth assumption The intention assumption The blame frame 2. The feeling conversation, 3. The identity conversation What does it say about me? Keep your balance ...
Now that you know the OFNR approach and a few best practices, let’s move on to the next unit to learn more about how to prepare for difficult conversations. Resources Article: How to Handle Difficult Conversations Article: CSM Confidential Part 1 Diff...
Book 2: Difficult conversations: how to discuss what matters most Difficult conversation: 1. What happened The Truth assumption The intention assumption The blame frame 2. The feeling conversation, 3. The identity conversation What does it say about me? Keep your balance ...