disciplinary procedures may need to be put in place. This could include reporting them to the appropriate authorities, such as HR managers or the CEO. This is important for the safety and wellbeing of all employees in the workplace, and can help prevent the difficult employee from causing fur...
Finding one’s self is a lifelong process, and your job as a parent is to teach your child how to behave appropriately and to be respectful toward others as they grow up. If your child has been disrespectful most of their life and it’s not just something that came on primari...
When confronted with signs of disrespect, the first step is to employ ‘I-messages’ – a compassionate and assertive tool. Convey your feelings of being disrespected and genuinely inquire about potential interactions that triggered your partner’s emotions. This is a bridge for better understanding...
The attrition rate measures the number of employees who’ve left an organization within a set period of time. Learn to calculate & decrease this number.
Teachers Who Wear Inappropriate Clothing to School It's an issue that every principal will confront at one time or another: the teacher who wears clothing that is inappropriate for the school environment. One way to handle the issue is to have a policy that spells out clearly the clothing ite...
If they feel unsupported or unequipped to handle these situations, it can lead to decreased morale and even employee turnover. I like to say that happy employees equal happy customers. Turning Challenges into Opportunities Now that we understand the importance of handling these situations effectively...
57% of respondents to aPew Research Centersurvey said one of the reasons for quitting their job was "feeling disrespected at work." Before you can gain respect, you must treat your staff with dignity and gratitude. This involves acting appreciative of your team and being understanding yet firm...
Customers may also experience the frustration of having to explain their issue multiple times to different agents, which can make the process feel endless and inefficient.Solutions:Train Agents Thoroughly: Ensure that customer service representatives are well-trained and equipped to handle a wide range...
If they feel unsupported or unequipped to handle these situations, it can lead to decreased morale and even employee turnover. I like to say that happy employees equal happy customers. Turning Challenges into Opportunities Now that we understand the im...
Let us discuss the principles of customer service etiquette that can help your customer service associates to understand customers and handle them efficiently. 1. Be transparent about your products and services “Transparency is the new normal.” –Forbes...