QR codes can be a useful tool for personalizing feedback surveys, thereby adding significant context to data insights and enhancing theuser experience. Dynamic survey links can be made unique to each participant, allowing you to track responses in a very specific way. We cover this in more de...
Collecting user feedback is essential for understanding how your app performs and where it can improve. Various methods are available to gather this valuable information, each with its own strengths and applications. Before we get down to them, let's understand the difference between proactive and...
Customer feedback doesn’t just let you in on customer experience and satisfaction; it’s a rich source to get to know your customers more deeply. With the right survey questions and data analysis, you can find details about their preferences, background, shopping habits, and much more. CASE...
Discover the best tools and methods for collecting user feedback, and where to apply them to your site.
Targeting options allow you to select respondents based on browsing or user behavior. GetFeedback also offers an easy-to-launch mobile SDK for IoS and Android with the same features as their web app surveys. You can try the tool out with a free trial. To get the pricing of their paid ...
Feedback 10 Proven Strategies for UX Improvement UX improvement isn’t just about making your website or app look pretty; it’s about creating seamless, intuitive, and enjoyable... Erin Gilliam Haije16/05/2024 Tying feedback into your user experience analytics ...
Customer vs User Feedback Analysis What’s the difference between customer feedback analysis and user feedback analysis? Simply put: users may or may not be your customers, but your customers will almost always be your users. This means that when you get user feedback, analyzing it should be...
This is the number one rule in gathering user feedback: when your customer is in the sales cycle, don’t disturb them. Converting customers is the goal, after all. If I’m trying to drive sales, I’m not going to ask for feedback; a better option would be to ask around milestones...
Feedback is a powerful way to connect with your customers, get objective opinions, and make optimizations that have a real impact. But proactively requesting user insights can be challenging, and responses are often vague or irrelevant. Navigating these pain points is crucial for making the most ...
This should only be sent to an engaged user, who you’re sure would like to take the time to provide feedback to you. For instance, if you build online courses as part of your business, form-based surveys are a great method to get feedback from your students as they’re already ...