Angry criticism almost always means the critic feels hurt in some way. One key thing to remember during these times:angeris a secondaryemotion—it’s a reaction to and an expression of a softer primary emotion underneath like hurt,shame,guilt, orhumiliation. People get hurt first, and then t...
worker, developer (or whatever else you’re getting feedback for) that just happens to have the same name as you. When you take criticism objectively, your initial defensiveness fades away, simply because you’re not taking it personally anymore. ...
So many things to chew on and we are here to feed those thoughts. Today, Kevin Clark, host of This is Football, helps sift through the playoff implications at both levels and shares his recipe for understanding the difference between matchups of both the savory and unpalatable varieties. ...
It can be really tough how to handle criticism when someone comes at you with an accusation or a complaint. It’s easy to feel like you need to put up a wall and defend yourself. But more often than not, this just makes the situation worse. Instead of getting defensive, try to listen...
Or imagine you really have worked very hard on a project. You’re really proud of the end result. But the only thing you get is criticism. So you come home and would like to wind down and share this terrible experience. But while you’re ...
Don’t take it personally. Don’t take the criticism as a personal attack on you. Try to detach yourself as much as possible from your actions or work when receiving criticism so you can look at it objectively. This can be hard to do, particularly if you put a lot of time and effort...
For most people (me included), the first reaction to criticism is to get defensive or even lash out. If this sounds like you, take time to develop the habit of taking a deep breath and counting to 10 before responding. This simple yet effective method gives you a chance to regain compos...
Openness to Criticism:Employees must learn to take criticism from both internal leaders and external customers. Train them to see the positive side of every situation and handle negative feedback without taking it personally. 4. Don’t Make Promises You Can’t Keep ...
Bad reviews give you an opportunity to build trust When consumers see a bad review for a product they are interested in, they want to see something else, too: how the business responds to that criticism. Interacting with customers who have had a negative experience shows you’re being proacti...
Are there helpful improvements within the criticism they shared, for example? A new discovery or opportunity? What can you learn or take away from the information they’ve shared with you? STEP 5. IN THE FOURTH COLUMN, COMMIT TO TAKING ACTION. Note down your next steps. This may be ...