Even if the care home has a CQC rating of ‘Outstanding’ and the carers go that extra mile to cater to an individual’s needs, they will still understandably be conscious that their family are no longer granted regular access to see them. This is where the aforementioned plagues...
The current count for care homes earning Outstanding overall ratings is around one in every 200 that the CQC inspects. WCS Care, which runs 12 care homes in an arc to the South East of Birmingham, has three Outstanding overall ratings – that’s one in four. How has the company become ...