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Digital customer service is the support and guidance you offer customers across your digital channels. Any time a customer can solve a problem or answer a question without speaking to an agent on the phone or walking into a physical store, they’ll have used some kind of digital customer serv...
What are your thoughts on that statement? Garrett: You’ve got to be careful, you can’t just get into business with any friend. It’s got to be a friend that you know you’re going to work well with. As you get older, it’s harder and harder to make friends, so the last ...
Ho was curious to find out what happened to malpractice claims once doctors could apologize without fear of reprisal. He and the economist Elaine Liu tried to measure just how much an apology was worth. HO: We found shockingly really big effects. We found that states that passed this law sa...
There are ways to make sure you stay on track, though. Below you’ll find tips for what you can do to improve your ability to save and what you should be doing today, no matter your age or financial situation. How much money will you need to retire?
If an event is not already in the works, do you have time to create one? While events can be lucrative (and fun!), ask yourself where your resources are best spent. It takes a lot of time and money to put on an event. Maybe you can find acharity sponsorshipto help with the cost...
However, choosing the best cryptocurrency boils down to you. If you are a value-driven investor looking to buy low and sell high, several small-cap cryptocurrencies will likely fit into your budget. Another metric may be the future proposition for a given project. ...
another team, but you will not find this number in any financial statement or wage report. Revisit the compensation information you found in your research for comparable positions. If your company does not have the cash resources to pay you this amount, you might consider working for someone ...
There’s a lot of COVID-19 content right now, and there are a few questions marketers should ask themselves before composing a post on the topic. Is it in line with your brand’s voice and tone? It’s important to find a tone that’s sensitive to the crisis at hand, but don’t ...