and properly allocate resources to achieve those directives. Valuable leadership skills include the ability to delegate, inspire and communicate effectively. Other leadership traits include honesty, confidence, commitment and creativity.
Don’t be that person. Explain what happened in a professional manner, and if there’s still unanswered questions, don’t be afraid to say “I don’t know” or “I’m still looking into it”. Your team will also appreciate the fact that you stayed cool and calm under fire. Ask for...
When you go to a store to buy something, are you able to explain clearly and specifically what your requirements are, to the keeper? If you have to clarify things to him again, then you certainly need to work on your communication skills. Similarly, your words should not be misinterpreted ...
Provide opportunities to show your leadership in action. Invite your managers to sit in on meetings where you’re in charge, or offer to go through projects and responsibilities together side by side. “[Do] real work together, looking for opportunities to explain what you’re doing and how ...
Unlike autocratic leaders, authoritative leaders take the time to explain their thinking: They don't just issue orders. Most of all, they allow people choice and latitude on how to achieve common goals. 3. Pacesetting Leadership Style "Keep up!" is the phrase most indicative of pacesetting lea...
Finally, to sell your vision, you need to be able to craft a compelling and interesting story. Our article, Powers of Persuasion , can help you open closed minds, so that people consider your ideas fairly. Another great way of inspiring people is to use vivid stories to explain your visio...
Secondly, leadership development shouldn’t be confined to an elite few. Another myth according to Newberry is that “Leaders must be outgoing or extroverts.” In fact, she goes on to explain that some of the most successful leaders are introverted, highlighting that an outgoing personality is ...
s important that you first show them the respect they deserve. Treat all your workers fairly and demonstrate that you value them with your words and actions. Listen to their concerns and do your best to address them. Communicate clearly with your employees and explain important decisions to ...
Focus on the leadership traits you possess in the body of your statement and how they relate to the tale you began to explain in the introduction. You can order your statement however you choose, but here’s a tried and tested method. ...
Customer service skills are key to a great customer experience. Here are 10 skills every agent needs.