A quantitative and qualitative review of your competitor’s Facebook pages can help you clearly define what they are and aren’t getting in terms of customer service. This will show you exactly what it takes to gain a competitive edge on social. ...
Pro tip:It’s all about timing, and Facebook reviews are no exception. Thus, the optimal time to contact a new customer is 3 to 5 days after purchase. Ensure they are happy with the product or service, thank them for choosing you, and then ask for a review. 2. Add ‘‘Leave us ...
If you don’t run Facebook ads but want to, skip to the takeaways section for helpful links. Running ads can be overwhelming. Use this audit time to examine how your ads are performing overall. Performance review Benchmarking your Facebook ad performance will depend on your industry and cam...
You can also do this through e-mails, fliers, and stickers in your store. Another way is to incentivize your customers for checking in at your business on Facebook. This will send them a reminder later on, asking to leave a review. It hardly costs to ask for reviews, so ask away!
Invite your customers to do a Facebook review through a post-purchase email template Conclusion Your first thought when you receive a negative or bad Facebook review should never be “how do I get rid of this”. Rather, “how can I prevent this from happening again?” ...
How to Respond to a Negative Facebook Review When you are not actively asking for customer feedback, you might get more negative reviews than positive ones. This is because people who are dissatisfied are motivated to say something. So, do you let it slide or respond? In most cases, it’...
How do you respond to a negative Facebook review, you ask? Let’s talk about that in the next step below. 2. Respond to the Negative Review When customers leave bad reviews about a business, they expect a response. If you get bad business reviews on Facebook, the best option is to...
Create a Facebook Review Feed for WordPress You are now ready to create a feed showing all the reviews from your Facebook page. To do this, simply check the box next to your Facebook page and then click ‘Next’. You can now choose the template you want to use for your page reviews...
Click on the Next button to finish connecting the source. Step 4: Customize Your Facebook Review Feed To help you quickly create a beautiful review feed with ease, Reviews Feed Pro lets you import pre-designed templates with beautiful designs. Just select an option from the templates below: ...
The review process can take a little while, especially if Facebook deals with many accounts at once. So sit tight and wait for them to get to yours. What To Do if Your Account Is Still Not Reviewed? If your account still hasn’t been reviewed by Facebook, there are a few things ...