If the product was already shipped, the only thing you can do is open a dispute/return request. Handling Returns And Disputes When an item doesn’t arrive or when it arrives but it is not as described or damaged, you can open a dispute and claim a refund. If the supplier also offers...
1. Create your eBay seller account To start selling on eBay, you have to create a seller account. The process involves a few steps, including registering for an eBay account, choosing an appropriate selling plan, and verifying your identity. You’ll also need to set up payment methods so ...
When returns are involved, eBay lets sellers determine the deduction based on the condition of the returned products. Sellers have the right to deduct a part of the refund only to recover the value when an item is returned in a different condition. Refund deductions cannot be applied to get ...
There is a Returns dashboard on your seller’s homepage where you can accept or decline refund requests. You must respond within 3 business days to each request, though you have the right to dispute the refund claim if you believe it is unwarranted. Select ‘Send Refund’ from the Drop Do...
If the seller isn’t willing to solve the situation, you can open a dispute with AliExpress. The seller will also be contacted in case a buyer opens a dispute. Failing to respond to the dispute will result in a full refund for your purchase. ...
Alibaba secure payment verifies every detail in each transaction to avoid payment fraud. On Paypal, you’ll also get a complete refund when you win a payment dispute. There is even an option for the reverse transaction I have used. PayPal offers me complete payment security and gets my funds...
Keep your operating system, browser, andantivirus softwareup to date to reduce your risk of being hacked. If you use eBay on your phone, keep the mobile app updated as well. In case of any dispute or disagreement, use the platform’sResolution Center, which provides step-by-step directions...
Most vendors are interested in closing a return on eBay without service agents. Sellers often send a replacement or give a refund. Every dispute process lowers the seller's rank in the system. Thus, they are interested in direct talk with the consumers to prevent their rank from falling. S...
If you made the purchase through a payment service such asPayPal, or through a marketplace service likeAmazon or eBay, those companies will also have ways for you to dispute the charge. Check with the relevant companies to see what your options might be and decide how best to contest the ...
In general, your chances of winning a credit card dispute are greatly improved if youmaintain good documentation. Always handle all correspondence via email if possible so you have a precise record of all conversations. One other thing that I suggest is to make sure thatyour store name is what...