The Canadian four-centre study of anaesthetic outcomes: II. Can outcomes be used to assess the quality of anaesthesia care? Since anaesthesia, unlike medical or surgical specialties, does not constitute treatment, this study sought to determine if methods used to assess medical ... MM Cohen,PG ...
Development of indicators to assess the quality of nursing care in Thailand In Thailand, quality of nursing care has been defined. The next step is to determine how to measure quality. Given the limited resources to provide health ...
Patterns of Care Related to Age of Breast Cancer Patients We performed a chart review study to determine whether physicians provided less vigorous treatment for elderly patients with breast cancer than for younger... Greenfield,Sheldon - 《Jama》 被引量: 1440发表: 1987年 Appropriateness of Antiepile...
The Care Experience Feedback Improvement Tool was developed as a brief measure of patient experience. It is important to determine the relative influence of the different domains of healthcare quality to further clarify how the Care Experience Feedback Improvement Tool can be used and identify key ...
To determine whether physician specialty was associated with differences in the quality of primary care practice and patient satisfaction in a large, group... K Grumbach,JV Selby,JA Schmittdiel,... - 《Health Services Research》 被引量: 230发表: 1999年 Satisfaction with maternity care: a matter...
Customer satisfactionis a common method used to determine how well you meet – or exceed –customer expectations. It is used as a key performance indicator of customer service and product quality. Customer satisfaction may be best understood in terms of customer experience.Customer experience(or CX...
In order to implement key healthcare regulations, robust and reliable measurements are essential. Metrology has a critical role in ensuring accurate measurements are available to diagnose, treat, and determine the best therapeutic methods, thus ensuring effective treatment of patients. 2. Facilitating ...
Determine your mission, vision, and values It’s important to start with defining your mission, vision, and values because everything your company does (and every experience you deliver) should line up with your mission and values. Inconsistency in values will hurt your brand image, so you mus...
The LibQUAL+TM survey was conducted to determine user satisfaction and expectations concerning library service quality. The results of the "22 items and a ... MA Jankowska,K Hertel,NJ Young - 《Portal Libraries & the Academy》 被引量: 67发表: 2006年 Quality control of the one-stage Factor...
Take a moment to process the criticism. Determine what action you'll take to address the problem. Thank the customer for their feedback. Apologize and reiterate your understanding of the issue. Clearly outline your plan to remedy the situation. Thank the customer again and offer follow-up infor...