Start chats in your applications by using Amazon Connect APIs Send browser notifications to customers when chat messages arrive Pass custom properties to override the defaults in the communications widget Troubleshoot issues with your communications widget Integrate chat into a mobile application Enable tex...
Before you use IAM to manage access to Amazon Connect, you should understand what IAM features are available to use with Amazon Connect. To get a high-level view of how Amazon Connect and other AWS services work with IAM, see AWS Services That Work with IAM in the IAM User Guide. Topics...
When an agent logs in, the CCP attempts to connect to the Amazon EC2 signaling endpoints listed in the AWS ipranges.json file, Amazon Connect for media, and CloudFront for web artifacts such as images. When the agent logs out or the browser is closed, en