There are few relationships as delicate as the one between boss and employee. A good boss can encourage you and push you to new heights; a bad one can make the workday miserable. There are all kinds of bad bosses, from screamers to micro-managers. There
Working with a hypocritical boss can decrease your work satisfaction and, consequently, your job performance. Therefore, finding a solution to this problem is essential to ensuring that you are a happy and productive employee. You must recognize that you cannot control your boss’s behavior. ...
Small businesses should designate at least one employee to handle these calls. That person or team needs to be trained in best practices and how to defuse irate customer situations. Here are some alternative ways to deal with angry customers: Having High Delivery Charges Customers might want to ...
The arrogance and dismissive tone is staggering.You miss the *entire thread* is about *not logging in*. Logging in simple allows a backdoor for Intuit and Quickbooks to access, use and store customer data that has not been shared with them in...
Post-interview, useful feedback helps create a good candidate experience, and it can strengthen your employer brand too.
How to handle it: Be clear and to the point without appearing dismissive of their demeanor. Explain transparently why there’s a wait or delay without getting into specifics. Make sure an impatient customer knows that effort is being invested in resolving the situation. Frame your answers in ...
When you recognize that the nasty blog comment or presentation mistake you made won’t matter in that time frame, you’ll come to realize this is just another form of overthinking. Pro Tip:Do you have someone who means well but is dismissive? Teach them these rules so they can ask them...
Ok, now that we’ve been arealDebbie Downer, know that we are only telling you this to inspire you to make the most of your coworker relationships because they are such a big part of your overall life experience. Put simply: Getting along with coworkers—or at least developing respectful...
Just be sure the employee is not too busy with other customers. Pro-Tip: Sometimes, you can tell people you feel socially awkward and are working on practicing conversation. Vulnerability and asking for help are empowering. You got this! Watch our video below to learn how to start a ...
Disrespectful candidates often have trouble integrating into a positive work environment. "Once, a candidate was dismissive toward our receptionist, and that told us everything we needed to know about their fit for our team," says David Thompson, Senior Recruiter at Omega Tech. To spot this, ...