The Business Requirement: Our customer requires that for certain reply management categories in Emarsys, they want to create service tickets in SAP Service Cloud in
Let’s assume that PI is interfacing ticketing tool, and we want to store all the tickets operations (like create, update, close etc.) made on all tickets through PI. Later we can check for any particular ticket what operations were made through PI.Step 1: Create new table using Java ...
My requirement is to add custom fields to the mail form - attribute page so that IC agent can select these attributes when they create the mail forms. These customer fields are related to Service ticket like Account details, service ticket ID , IBASE details etc. I read on SAP HELP and ...
On SAP, on the W field, enter the widget ID you’ve just copied, and on the B field, enter the URL where visitors will start a chat. (You will need to click on Show API key to enter them) Close the screen and activate the service. That way, when responding to a ticket, the a...
SAP Managed Tags: SAP Single Sign-On Hi, I am trying to use SAPSSOEXT to verify a logon ticket in a Microsoft .NET environment. I have downloaded and built the C# sample code and I am using it to examine a ticket which was generated by SAP Netweaver Portal. The sample program requ...
The "Unhandled even loop exception" is most likely a bug in Lumira Designer and I encourage you to open a bug ticket. The reason why such an error arises, is that at design-time, the component does not yet know which data-source will be assigned at runtime. Therefore, it is not ...
MelanieT SAP Concur Employee Oct 9, 2023 01:47 PM @sgutierrez1026 Hi Stacey! This would actually need to be done on our side, so you would want to create a Support ticket and let them know your request. I have attached a document on this though, so you can see what ...
Create variable Count(TicketNumber) where (DerviedStatus="Open") Count(TicketNumber) where (DerviedStatus="Closed") Similar to What Rogerio suggesting but on the derived column. If you see the data for week 3 it will give 2 as the open count and 1 as the close count. former_member43232...
The BizTalk setup procedure is not able to create the Windows Groups and Users on a Domain Controller, so on a multi-computer installation, BizTalk Windows Groups and Users must be created manually on the Domain Controller. The following information will be useful in ...
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