How Achmea uses AI to create personalized journeys across all channels At Achmea, our goal is to deliver the most personal and relevant customer experience in the world at every touchpoint, across all our brands. We put customers first in our personalization platform driven by Pega AI. W...
How-to | April 6, 2023 | 02:13 Pega Intelligent Virtual Assistant™ (IVA) is a chatbot technology that interacts with an application by sending and receiving text messages from users, in a simple question and answer form. By interacting with an IVA through various social messaging platforms...
Once viewed as purely a tech support function, help centers are increasingly being recognized as an integral component of customer experience—one that has the potential to significantly impact the bottom line. In this article, we’ll explain how to create a help center for your organization and...
Does anyone know a good way to create a nullable and editable DateTimePicker in VS C#? Thanks! tdcntt All replies (25) Monday, January 8, 2007 9:38 PM ✅Answered | 3 votes If your using this DTP for Databinding and the like, you can use the UltraDateTimePicker that I have written...
Create a utility class to submit/restart/stop a job. To set up a job in a message queue use the below class. The message queue can pick a job and submit it to report job dispatcher to start/restart/dispatch a job. [xml]import java.util.List; import java.util.Map; import com.test...
a longer-term technology roadmap pays off. A complete business process map is an excellent tool for discovering and prioritizing RPA opportunities. Process mapping in RPA can also be very targeted to avoid denoting an entire accounting function if the goal is to automate the ingestion of invoices...
One of the most broadly useful types of AI technology so far is known as knowledge management. This category uses technology to create, share, and curate information. Whether they know it or not, most businesspeople already use this application of AI. They open their email to find spam messa...
These business processes can intersect with IT processes: When HR enters a contract, it sets in motion a chain of events that notifies IT to create a badge for this new person; assign them a computer, an email account, and a phone; and give them the appropriate software for their ...
Use the Connector and Metadata accelerator to create Connect Java rules (Rule-Connect-Java rule types) from the CLASS files. Call the Java methods in an activity, using the Connect-Java method. Incorporate the activity into a flow rule or into other processing in your application. In simple ...
When using AI agents, you need to keep these limitations in mind to create realistic expectations, implement them responsibly, and create proper contingencies. AI agents are powerful tools we can use to manage tasks where more autonomy is required. We already use them for customer interactions, ...