But it’s not enough to just create knowledge — you need to find it, too. Otherwise, you risk wasting time and money on recreating the same knowledge over and over again. How about a roadmap that shows you exactly what knowledge you have and guides you to the correct information? Then...
We’re an international team of content experts and writers with a passion for all things customer experience (CX). From best practices to the hottest trends in digital, we’ve got it covered. Explore our guides to learn everything you need to know to create experiences that your customers ...
Learn what a risk register is, why it's important, components of a typical risk register, & how to create one with our quick guide
Risk Assessment:Once the project risks are identified, they need to be prioritized by looking at their likelihood and level of impact. In most cases, the risk management plan includes a risk assessment matrix to do so. Risk Mitigation:Now it’s time to create a contingency plan withrisk miti...
Once all these factors have been considered, managers can implement theirto complete the project successfully. When you craft a well-thought-out roadmap with objectives, tasks, timelines, resources, and contingencies beforehand, teams can work together more effectively toward the same goals while main...
For that, you’ll need to create engaging popup surveys, and when you do, there’s no way your customers won’t engage. So, how can you create popup surveys that visitors don’t run away from? For that, you’ve got to stick around. ...
Suppose you have a dataset as shown below: Here are the steps to create a heat map using this data: Select the dataset. In this example, it would be B2:D13. Go to Home –> Conditional Formatting –> Color Scales. It shows various color combinations that can be used to highlight the...
How to Create an Exit Popup in WordPress That Converts Experience andA/B/ testinghave taught me a few things about exit popups that can help yours become more successful the first time you launch one. Define an unique offer An exit popup must give your visitor a reason to stay on the ...
A marketing strategy is a company’s action plan for reaching potential customers and turning them into repeat ones. Here’s how to create yours.
Turn your app idea into a reality! Follow these crucial steps on how to create an app successfully, from concept to launch.