The short answer is yes, you can create a ticketing system using Jira. Both of their products are set up to create, organize, and manage tickets. The main question you really need to ask when deciding how to create the ticketing system is where the requests are coming from. Realistically,...
Don't use SAL's scheduler - it's in the process of being deprecated. There's now a new scheduler at https://bitbucket.org/atlassian/atlassian-scheduler which replaces SAL's scheduler. There's an example of how to use it at https://bitbucket.org/cfuller/atlassian-scheduler-jira-example...
Step 4 - Create an issue Issuesare the building blocks of your Jira project. An issue can represent a story, epic, bug, feature to be built, or any other task in your project. Select “Create” in the top navigation. Your issue will appear in the backlog or board of the project. ...
Why you need a dedicated Test Management for Jira? Advantages of using Jira for Test Case Management What is Test Case lifecycle? How to create and manage test cases in Jira and BrowserStack Test Management Why you need a dedicated Test Management for Jira? Here are a few reasons why you ...
You've created a Jira account You've created a Jira project Get it free What is an issue? In Jira, teams use issues to track individual pieces of work that must be completed. Depending on how your team uses Jira, an issue could represent a project task, a helpdesk ticket, a leave re...
Here are only some of this tool’s main functionalities, listed according to job roles within a company: Project managers:Jira is equipped to take on project management requirements, including task management, workflow estimation, logging and customization, project reports creation, project analytics, ...
Tutorial #1:Introduction to Atlassian JIRA Tutorial #2:JIRA Download, Installation, and License Setup Tutorial #3:How to Use JIRA as a Ticketing Tool Tutorial #4:How to Create Sub-Task with Example Tutorial #5:JIRA Workflows and Reports ...
Jira is a tool that helps teams organize and manage their work, making it easier to track tasks and collaborate on projects.
How to Create Epics in Jira Epic Panel (Step by Step) Here’s a detailed 5 steps guide on how to create epics in Jira: Log in to Jira:Open your web browser and navigate to your Jira instance. Log in with your credentials. Access the Project:Once logged in, locate and select the pr...
- Task You can further expand this structure with sub-tasks or even virtually infinitely with initiatives. This process is explained in the Atlassian documentation. You can simplify creating such complex structures with Issue Templates for Jira. Normally you would have to create ...