We recommend that every NPS survey has follow-up questions, to determine drivers. With that in mind, we'll also walk you through how to calculate driver contribution to the overall score. Key Takeaways Net Promoter is calculated like this: % of Promoters - % of Detractors. NPS is a simpl...
Overview of How to make contribution to NPS online using eNPS One can contribute to NPS online through eNPS for those who have NPS account opened online or even offline. Overview of steps is given below. It is explained in detail in the article. To make an online contribution, the NPS sub...
We show you how to quantify resume achievements in 2025 and give examples of the types of accomplishments you can highlight with hard numbers.
“You wanted to try working on a larger project and I wanted to check how it is going? Is there something I can do to help you progress in that?” “I got feedback about the quote that was delivered from the client. They said it missed out details from the cost breakdown. I wanted...
By means of a text answer, you encourage the job candidates to express their subjective view of a given issue (e.g. expectations regarding the employer, the ability to organize time during working hours, their own contribution to the position, etc.). Although open-ended questions are more ...
The key to achieving work-life balance relies on not just what you do while you’re working (i.e., doing meaningful work, finding purpose in your work, feeling like what you do matters, and that you make a positive contribution), but what you do outside of work, as well. ...
It is possible to have employers who are happy and engaged but are not productive enough. The reverse can also be true of another workplace where there are unengaged but productive employees. As a smart employer, your goal is to achieve a golden combination of an engaged workforce that is ...
In EPF, 24% of an employee’s salary is diverted to the EPF as a mandatory retirement saving scheme.There is no clarity on how the amount mandatorily deducted from the employer’s contribution and put into the EPS will be invested. But we guess it would also be invested in NPS like Gov...
Here, you can look at the average score, the number of responses, and the percentage contribution of how users responded. It's a great way to see at a glance how users are feeling as you make changes to your site and whether the improvements you implement make a difference to user ...
It’s crucial that all team members are aware of the overall objectives that the company has set so that contribution to success can come from all departments. KPI management best practices Monitoring your performance as a business is critical, but knowing how to do that isn’t always intuitive...