If you’d like to cancelyour BT Broadband service, there are several ways to do this. It depends on whether you’re changing to a different broadband provider, whether you’re moving to another address or whether you’re cancelling for an entirely different reason (e.g. because you’re ge...
It is slightly more complicated if you cancel BT broadband to move to a full-fibre deal, a mobile internet provider, a cable broadband company – such as Virgin Media – or to get rid of your internet connection entirely. In these scenarios you would need to cancel BT broadband yourself by...
Most of BT’s services including BT Broadband, BT Sport and BT TV have an initial contract length of either 12 months, 18 months or 24 months. If you’d like to cancel your service during this minimum term, you’ll need to pay an early termination charge (ETC) to cover the remaining...
Can I change or cancel my package online? Here's what you can change online: Calling plans:Choose the best package for your phone calls > Broadband and fibre packages:Pick the best broadband package for your needs > TV package:Pick the programmes and channels you want to see,...
We're sorry to hear you're looking to cancel. If your service started within the last 14 days or hasn't started yet, you can cancel online. Cancel your service > For terms and conditions, visit www.bt.com/legalstuff > Need help getting started? If you want to track an open order ...
We’ve got different BT broadband speed tests for our different hubs. So first we need to know which hub you’ve got. Find out your hub. Test speed for BT Business Smart Hub 2 and Smart Hub BT broadband speed test on app BT broadband speed test in My Account Test broadband speed for...
Here's how to contact your broadband provider if you need to cancel, change your services, or enquire about billing or faults.
Want to switch your broadband service? Here's how to do it all, from finding the speed you need to choosing the right provider and deal for you.
BT Business Hub 5 Make sure you're connected to your hub and open your web browser. Typehttp://btbusinesshub.homeinto your address bar and then tap theEnterkey on your keyboard. Click on theAdvanced Settingstab and thenContinue to Advanced Settings. ...
BT`s services, including BT Broadband, BT Sport and BT TV, have an initial contract term of 12 months, 18 months or 24 months. If you wish to cancel your service during this minimum period, you will have to pay an Early Cancellation Fee (ETC) to cover the remaining months of your ...