Let’s talk about how to get good customer service. For starters, you have to think about timing. Basically, the busier people are, the more stress they have and the less time they’ll be able to give you. So avoid Mondays. On Mondays you’ve got business, and frustration, that has...
How to become good customer service agents?Ivana Lewis
How to Get Good Customer Service (I) Welcome back to theSkills 360podcast. I’m your host Tim Simmons, and today, I want to help you get good customer service. You probably know what bad customer service looks like. We’ve ...
Poor customer service can be costly, if not devastating, to a growing brand. No modern brand intentionally overlooks service. But, even with the best of intentions, results can vary widely and much can be learned from some to the most public cases, both good and bad. 3 Customer Service ...
The service provider’s empathy can then enable them to attribute the customer's behavior to the (imagined) backstory, rather than to themselves, thus taking the sting out of the whole interaction. This exercise helps agents like Lisa consider that Jeff might be dealing with more than jus...
Not all customer interactions go smoothly. In case critical situations arise, good etiquette is your most effective tool to manage and resolve issues. Being empathetic, staying calm, listening actively, and responding politely can de-escalate situations and reassure customers that their concerns are be...
Training your employees in good customer service skills and developing and implementing a customer service plan are fundamental. But how do you improve the systems you already have in place? Here are 9 customer service tips that can help boost customer satisfaction and ensure your business’s succe...
Although the customer service at Bloomingdale’s is really good, there are always ways that it could improve. Here are a few suggestions: Make the return policy easier to understand. Be more transparent about prices, so customers know what they’re paying for. ...
Why do people leave their customer service jobs? Even if they are well paid and have good benefits, many will wave goodbye as they walk out the door, never to return. They don’t leave because they want more money or better benefits. They don’t leave because they don’t like their ...
百度试题 结果1 题目Good morning, Thank you for ___ customer service,how may I help you? A. call B. called C. calls D. calling 相关知识点: 试题来源: 解析 D 反馈 收藏