No, I don't think we have my name is li Xiao, my name is Fred Smith. Jimmy practice medicine hi, miss Watson a pleasure to meet you. Jack she is from England. Yes, I think we have met before. It's good to see you again. That's right. Mister li. Mister Fred Miller. Our ma...
KI-TEK What a special occasion. The four of us gathered here to celebrate the partial reactivation of our phones as well as our son’s upcoming job interview with a national franchise. Ki-Tek tries to deliver a heartfelt speech like a TV patriarch but severely lacks the gravitas. Chung...
A Student Advisor may be required to travel to meet students, their guardians or faculty in-person. He or she may be required to attend educational fairs or college fairs to meet potential students. Time Pressure Likely Yes, being a Student Advisor career comes with various responsibilities. ...
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We investigate some simple training messages and techniques that will enable your contact centre agents to show genuine interest in your customers. Beware of Jumping to Conclusions Sometimes, a key message to give advisors is to: Move away from the solution and focus on the customer. An advisor...
Sadly, though, it’s not true. They add a markup to the exchange rate, which means you could be paying more than you should. Opening a bank account abroad can be a solution, but this can be tricky if you are not a citizen.
to only two options. if an argument in a flaw question rules out one option to settle conclusively on another, see if it fails to consider other obvious possibilities. internal contradiction if an argument is based on two premises that cannot both be true at the same time, t...
1. Advisor Self-Scoring Many of the contact centres with great quality programmes told us that advisor self-scoring is an initiative that has worked really well for them. This can be a great method to engage advisors with the quality scorecard and help them better understand what is expected ...
into trouble; you're racing to victory. instead of suppressing your worries about the test, articulate your discomfort. but find sources of humor or meaning or comfort, as you may have in other tough situations. the test will be painful, but will it feel like the soreness of a good work...