Refunds on eBay Australia are a crucial part of e-commerce sales for those who use the platform. Learn how to process them and handle customer expectations.
The seller’s positive feedback percentage Choosing a supplier is a matter of risk management, the more you are willing to trust suppliers without an established record, the more products you will be able to dropship. The downside of it is… well… that these suppliers don’t have an establ...
Another way would be to directly message them and ask them to leave feedback. I think this works 1 out of 10 times. Sometimes maybe 3 out of 10 times 🙂 Another way would be to leave feedback for your customers after purchase & no issues were made. This would also lower the possibi...
Negative feedback on eBay is like a black mark on a seller’s status—and knowing whether and how to respond to it can prove challenging. After all, feedback is crucial to eBay businesses and positive comments are always useful instrengthening customer numbers. But a bad review, even one p...
If you have more time, you can click a member's ID in feedback and click Contact Member to ask them specifics of their previous dealings with a potential seller.For instance, I was considering an item, which when I looked in the seller's feedback, seemed to have been sold before ...
Once you do that, eBay walks you through the process of creating and verifying your account. Choose product categories First, they’ll ask you to select a product category for the item you want to sell. If you don’t yet have products ready to sell, it would be better to wait to set...
Your first option for removing negative feedback on eBay is to ask the customer directly. However, keep in mind thateBayonly allows sellers to do this 5 times for every 1,000 reviews received. So you’ll want to use this approach sparingly (or try to avoid negative reviews as much as ...
Providing excellent customer service is essential for building a positive seller reputation and maintaining a high feedback score on eBay. Respond promptly to buyer inquiries, handle any issues or disputes professionally, and have a clear return policy in place....
Request or incentivize positive reviews. You can, however, send emails that ask the customer to leave a review—so long as you don’t specifically request that the feedback be positive. There are ample best practices for email marketing out there, but aim to send no more than two emails:...
So, what does it take to become a top-rated seller on eBay? Here are some tips: Meet the performance standards eBay has specific performance standards that sellers must meet to become top-rated sellers. These standards include a minimum of 98% positive feedback, a low rate of ...