Often sellers arrive at the question of how to answer questions on Amazon as a seller. Here are some insightful tips on the best way to go about responding to them. Be quick and prompt in answering questions Being proactive and answering questions quickly shows that you’re not lax and negl...
How do I find out where my Amazon Clearance orders are? To find out where your Amazon Clearance orders are, go to your Amazon account and select "Your Orders." You'll see a list of all your orders, including Clearance items, along with their current status. You can click on each order...
I receive an email from Amazon listing up to 5 reasons why the applications have been rejected but its not clear as to which of these reasons is the issue. I have replied a number of times to these emails/cases asking the same question - Out of the 5 reasons, can you please te...
You need to answer this key question: “Why should customers choose you?” Highlight the problems your product solves, the benefits it offers and what sets you apart from competitors. Build a compelling story around your brand and make it the heart of your marketing strategy. A strong value...
To answer the basic question of why a retailer would even think of creating AWS, consider principle No. 1, seemingly the hoariest of them all: “Customer obsession.” Amazon sees itself as a tech company and sees the world as 8 billion potential customers. That’s one reason AWS made sen...
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Thankfully, I don't need to. Do you know why? Because Amazon PAYS hundreds (if not thousands) of individuals to BE your Kindle Fire help! Amazon trains their staff, provides them with access to each version of the Kindle Fire that Amazon has sold to the public, and has the structure ...
Depending on the category you choose in the menu, Amazon may offer a solution for you without actually having to open up a case with Seller Support — which would be the best-case scenario. For example, if your listing was inactive but you were unsure why, you would choose Products, List...
So I clicked on the link to Customer Service, but there was no way I could get an answer to my question. There was no email address I could send a message to; and in order to be able to chat, I would have to sign in. But I couldn’t sign in because I didn’t remember my ...
The goal of consideration marketing is increasing the likelihood that consumers will consider a certain brand and its products when shopping. Marketing messages should address a pain point, highlight an interest, or answer a question for consumers. At this stage, customers are trying to get to kn...