When KPIs are not achieving their targets, performance improvement is needed. But rather than rushing to solutions prematurely, we need measurement for diagnosis.Most of my work in performance measurement is about how to meaningfully measure results, the things we want to achieve or improve or even...
It is about helping advisors become better business owners by leveraging the correct KPIs based on what they want to do with their business. This is where the value of EMS™ Professional is – Benchmarks with Consulting. In order to achieve your goals, you really need a more complex ...
Not only do you have to select the KPIs that are appropriate for your industry (i.e.,municipal KPIsaren’t going to work in the financial sector), you also have to figure out how to report on them appropriately and accurately. This can be a tough step, but it’s an undeniably importa...
In contrast with lagging KPIs, lagging KPIs aim to predict future performance. This data reflects how you will achieve your strategic objectives. Progress along a leading KPI correlates to success in achieving a lagging KPI. For example, if you want to increase your monthly lead conversions, you...
Ready to discover five top strategies for achieving process excellence? Let’s get straight to it. 1: Define processes and set objectives Simply put, organizations can’t achieve excellence without understanding their current processes. The first step is to useprocess mining, which uses data to di...
while the second one represents the means to achieve that general goal, such as a marketing campaign for a specific product that can bring more income in the long run. Now, once you’ve defined your general objectives, it is time to define your KPI targets. To help you with this task,...
OKRs are not defined as obtainable goals based on previous data, rather they are ambitious goals with clearly defined steps to achieve those goals.They should not be seen as unreachable targets but as motivational ones. It would be wrong to compare the usefulness of KPIs and OKRs as they are...
budget data presented in the Marketing KPI Report, organizations can gain valuable insights into the effectiveness and efficiency of their marketing activities. This information can guide decision-making processes, help identify areas for improvement, and optimize marketing strategies to achieve better ...
KPIs stands for key performance indicator and is a quantifiable indicator of performance over time toward an intended result. It provides organizations with a strategic focus to achieve target, track milestones, and gain insights into what can improve. High-level KPIs are focused on the overall per...
The first step in helping your team members achieve their goals is to understand what their goals are. For many, they've never been asked this question so they may not have a great answer ready. Also, they may be afraid to share their goals if they think it doesn't align with their ...