Explore the impact of natural language processing in customer service. Understand how NLP automates natural conversations for better customer support.
Why Do We Need IS-IS? Before the emergence of IS-IS, the Routing Information Protocol (RIP) was the most widely used IGP. RIP is a distance-vector routing protocol, which is gradually being replaced with IS-IS, due to the former's slow convergence, tendency to form routing loops, and...
Natural language processing (NLP) is a branch of AI concerned with enabling computers to understand, interpret, and generate human language. NLP techniques include text analysis, sentiment analysis, entity recognition, and machine translation. NLP algorithms use statistical methods, rule-based approaches,...
Natural Language Processing (NLP) is another branch of AI that has gained prominence in the fintech industry. NLP allows computers to understand and interpret human languages, enabling automated customer service chatbots and virtual assistants that can engage in natural language conversations with users...
The “bag of features” or "bag of words" algorithm randomly parses different features of an object in order to identify its category. Built on evolving Natural Language Processing (NLP) technology, it is an unsupervised machine learning algorithm that interprets real world features, stores them...
NLP software helps by analyzing social posts, reviews, and user-generated content related to your brand. Hootsuite’s sentiment analysis tool, which analyzes the language used in brand mentions on social media, is a super simple example of how this looks in practice: ...
A particularly valuable technology in regulatory compliance isnatural language processing (NLP). NLP is a branch of AI that lets computers comprehend and generate human language. NLP is capable of quickly parsing through large amounts of textual data, transforming raw text or speech into meaningful ...
Voice analysis AI, also known as voice recognition or speech analysis AI, is designed to interpret and understand human speech. By using NLP techniques, it can understand the context and intent behind words and then convert speech to text. Conversational Intelligence tools likeGongandChorusrely on...
What is a Knowledge Graph? A Knowledge Graph is a flexible, reusable data layer used for answering complex queries across data silos. They create supreme connectedness with contextualized data, represented and organized in the form of graphs. Built to capture the ever-changing nature of knowledge,...
Natural Language Processing (NLP) is one step in a larger mission for the technology sector—namely, to useartificial intelligence(AI) to simplify the way the world works. The digital world has proved to be a game-changer for a lot of companies as an increasingly technology-savvy population f...