The pandemic has jolted consumers out of that complacency, challenging them to confront shortcomings in their financial plans. While many consumers — especially those who have continued working from home or have been able to ride gains in the stock market — have done well during the p...
Chapter 1 Neobanks are gaining ground Non-traditional competitors are building sustainable customer relationships.Most consumers still choose banks for their PFRs today. But neobanks have gained a foothold across generations. Among all global consumers, 27% have relationships with neobank...