When shopping, especially online, customers review a Return Policy before they make a purchasing decision. Cart abandonment is already a common problem for retailers, so anything that you can do to retain customers during the purchasing process should be a high priority. Specific features of your ...
If customers see you working hard on improving their experience and resolving their pain points, it’ll only impart a positive image of your company. It builds their trust in your brand, forging a strong relationship. According to Microsoft’sreporton the state of customer service, a majority ...
it’s critical for you to have a strongeCommerce brandingstrategy that leaves a strong impression. Branding includes everything from your business’ name, logo, favicon, typography, color palette and tone of voice. Your business’ brand should strongly relate to the type of company you are and...
it’s critical for you to have a strongeCommerce brandingstrategy that leaves a strong impression. Branding includes everything from your business’ name, logo, favicon, typography, color palette and tone of voice. Your business’ brand should strongly relate to the type of company you are and...
Millennials are ambitious and seek opportunities for growth. They will appreciate a company that provides those opportunities. Invest in your company culture. Note theimportance of culture when hiring millennials. Company culture should be a top priority for organizations committed to retaining millennial...
How long should a blog post really be? While there’s no exact answer for everyone, longer posts perform better in search results, which means longer posts are what readers (often) want. The ideal blog post length for most article topics is 1,500 – 2,500 words. How many words is too...
Being a public company Cadence E-Group offsite E-Group Weekly Family and Friends Day GitLab All-Company Meetings GitLab Culture All Remote A complete guide to the benefits of an all-remote company Adopting a self-service and self-learning mentality All-Remote and Remote-First ...
A performance bond guarantees that a contractor or subcontractor will complete the work outlined in a construction contract, and a surety company issues this type of bond. If a contractor or subcontractor fails to complete the work as agreed, the owner or general contractor can approach the surety...
Should I always offer compensation in an apology email?While offering compensation can be a good gesture, it’s not always necessary. The focus should be on resolving the issue and restoring customer trust. How long should an apology email be?Keep it concise and to the point. A few paragrap...
It helps to identify the customers with a high risk of churn. And if you are analyzing high-value assets, it can help you retain a customer with a potential for more than average purchase value and long-term loyalty. If an average customer carries a churn risk, You can evaluate if you...