Between Reps Lock your hips and knees at the top of your Squats. Lock Your Knees.Finish every Squat rep by locking your knees. Don’t stand with bent legs to keep tension on your muscles. Let your skeleton hold the weight by locking your knees. This works your quads through a full ran...
–Sets of 5–8 reps may be appropriate to start; later, the glute-ham raise can be trained with low-, moderate-, and high-rep ranges. –The glute-ham raise movement can be approximated with the Nordic hamstring curl, and other variations that don’t require a glute-ham bench. Video ...
Before choosing between NPS, CES, and CSAT, the first thing to consider is whether you want to measure the overall customer relationship health or get feedback on a recent experience or touchpoint. Net Promoter Score gives the whole picture of customer loyalty and relationship on a long-term b...
M&A activity, new investments, or a PR crisis as this knowledge “can be valuable in understanding the prospective company's current context and fit with your value proposition to uncover the potential for long-term, profitable engagements,” he says. ...
Sales planning sets the framework for gauging how well your team is delivering on your sales strategy. It informs the benchmarks and milestones reps use to see how their performance stacks up against your goals and expectations. I’ve also found it gives sales leadership a holistic view of ho...
Research suggests the ideal time to weigh between running and lifting and how to schedule your workouts for optimal performance.
Also, be sure to communicate hold times if you put them on hold while you pull up their account or talk to your manager. On live chat especially, you mustn’t idle too long. 8. Be solutions-focused Contact center work can be emotional, and sometimes you’ll be dealing with people who...
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Effective communication lies at the heart of long-lasting customer relationships. A single personalized message is powerful enough to make customers your life-long fans. On the other hand, a delayed response has the potential to make them turn to your business rivals. ...
How long does it take to go from First Officer to Captain? Many of our graduates report going from FO to Captain in as little as 4 years with regional airlines. However, a more realistic range is 4 to 12 years, especially among the legacy airlines. ...