It applies to withholding payments covered by section 12-90 of Schedule 1 to the TAA. Final pay includes the payment of outstanding wages, any accrued entitlements such as annual leave and annual leave loading if applicable, and possibly other payments such as long service leave, payment in lie...
When an employee leaves the company, how is the remaining paid annual leave calculated? In any case, if an employee resigns after passing the probationary period, even if he/she has not worked for one year, the employee will save some paid annual leave that has been not taken yet, and ...
The campus is overwhelmed with thrill and excitement as students, faculty, and community members gather here to witness one of the most spectacular events of the year. The night is set to be a magical display of talent, creativity, and inspirati...
While the IRS doesn't guarantee refund dates, the published schedule is a reliable indicator of when you might receive your direct deposit or refund check. Receiving your refund after approval: Once the IRS approves your refund, how long does it take for it to show in your ba...
Payroll management in-house is not always a way to save money, although it may seem like it is. Depending on the amount of work there is to do, you may end up paying more in administrative costs in the long run. Payroll Software ...
Understanding your business’s annual churn rate is critical, but many people simply aren’t aware of the best way to do an annual churn rate calculation. Giving you insight into your company’s health and long-term prospects, as well as potential issues with your product or service, annual...
Improve Customer Service Bad customer service is a quick path to a falling CLV as customers leave for competitors. Focusing on making every customer service interaction a positive one will further enhance customer loyalty. Dedicated customer service applications can bring these interactions to one centr...
The figures in this table have been calculated using an AHT of 180 seconds and a target service level of answering 80% of calls in 20 seconds. What they show us is that at 1000 calls, the occupancy rate is 92.8%, which, although we encourage agents to be productive, just is not reali...
What Is the Formula for Total Variable Cost? Because variable costs scale alongside, every unit of output will theoretically have the same amount of variable costs. Therefore, total variable costs can be calculated by multiplying the total quantity of output by the unit variable cost. ...
1. Analyze churn to improve your customer service team. Despite your best efforts, customer churn will happen and when it does, use it as an opportunity to dig into what led the customer to leave, and what you can do to prevent a similar customer from churning for the same reason. One...