If you’d like to cancelyour BT Broadband service, there are several ways to do this. It depends on whether you’re changing to a different broadband provider, whether you’re moving to another address or whether you’re cancelling for an entirely different reason (e.g. because you’re ge...
It is free and easy to cancel BT broadband if you are out of contract. Changing provider is especially simple if you are switching from one package powered by the Openreach network to another. All you need to do is sign up with the new company, who will then inform BT that you are le...
Most of BT’s services including BT Broadband, BT Sport and BT TV have an initial contract length of either 12 months, 18 months or 24 months. If you’d like to cancel your service during this minimum term, you’ll need to pay an early termination charge (ETC) to cover the remaining...
Can I change or cancel my package online? Here's what you can change online: Calling plans:Choose the best package for your phone calls > Broadband and fibre packages:Pick the best broadband package for your needs > TV package:Pick the programmes and channels you want to see,...
Here's how to contact your broadband provider if you need to cancel, change your services, or enquire about billing or faults.
Returning your router to BT by post You should receive a white returns bag from BT when you switch or cancel your service, but you can also request one by logging into your My BT account, selecting ‘View details’ and navigating to ‘Please return your equipment'. You simply need to att...
We’ve got different BT broadband speed tests for our different hubs. So first we need to know which hub you’ve got. Find out your hub. Test speed for BT Business Smart Hub 2 and Smart Hub BT broadband speed test on app BT broadband speed test in My Account Test broadband speed for...
1 Rating Reply iniltous Distinguished Guru on 01-02-2024 10h45 7,676 Views Message 10 of 13 Re: How is my BT ONT box powered as it has no plug? If you haven’t already, don’t forget to cancel your Openreach visit if it’s no longer needed . 0 Ratings ...
Set up BT Broadband Activation date You should receive an email or text from us confirming your activation date. You can set up your broadband at any time, but it won't start working until your home has been activated.
BT Business Hub 2700/2701 Make sure you're connected to your hub and open your web browser. Type192.168.1.254and press theENTERkey. Click on theSettingstab. Click on theLANtab, which appears below theSettingstab. Click on theWirelesslink, which appears below and to the...