Winning and keeping customers is vital to the success of any business, yet it’s easier said than done. But why do businesses want repeat customers? In a world where customers have endless options at their fing
When it's done properly, you can use social media to turn repeat customers into an amplifier for your brand that is irresistible to new customers. Here are a few ways to leverage social media to improve customer lifetime value and create more loyal, repeat customers. ...
How do we create an Amazon B2C-like experience for our B2B customers? Fast-forward to now, to MarketHub 2.0, we’ve started to achieve what we dreamt of building. Romi Arman And a poor ecommerce experience can create much larger problems for a business –...
Most customers won’t think aboutleaving a review, so reminding them in a straightforward way really makes a difference. Reviews can do a lot of work for your website as far as improving customer trust and confidence, especially if you’re selling auto parts on eBay Motors. Start by making...
You can do this with an automated email. The right time to send this email depends on your product. Your customers need to have enough time to experience the product they ordered, but if too much time passes you run the risk of not being proactive enough. An alternative approach is to ...
As a business owner, you know your customers are the reason for your business. That’s why it’s important to consider your customers in everything you do. Your customers’ needs should be at the forefront of your business. This will not only drive more sales, but also build customer loy...
Easing the pain of online returns:People are more likely to buy products from a company if returns are easy to make, and they are even more likely to become repeat customers if they’ve had a good return experience. Recognizing this expectation particularly for online shoppers, Home Depot offe...
While a great first impression is an important step towards a long-lasting relationship, you need to go a step further to show your existing customers how important they are to you and gain their loyalty. And with loyal repeat customers spending about 300 percent more than new customers, you...
However, keeping your customers coming back deserves as much, if not more, attention, especially in a SaaS model where repeat customers are the base of your business. So, what can you do to retain more customers?#1: Provide unusually great customer service...
if the customers already enjoy patronising your brand, all the more you should give them another reason to do so. You might argue that offering customer retention incentives is costly and has no immediate return of investment, but looking at it from another perspective,...