If emotional intelligence is mostly about you and your internal universe, to be a great communicator is also, in equal measures, about those you’re communicating with. You need to know how to make yourself understood and to understand others as well. Become a master communicator 1. Avoid the...
How do you decide if you are an excellent communicator? How to improve your communication skills? And finally, how do you feel confident that “I am an excellent communicator”? In this article, I will answer these questions with the help of some real life scenarios. Let’s start with a ...
interpret the information you hear, and then reflect the message back by saying, “It’s understandable that you feel angry about being left out of the meeting. What can I do to help?”
When customers know that they can easily contact you anytime for registering an issue or making a request, they begin to trust your business. This further results in more repurchases and referrals. Therefore, you can build an army of loyal customers by proactively communicating with customers over...
Rebels wake up and think, "What do I want to do today?" They're very motivated by a sense of freedom and self-determination. You may have a tough time getting buy-in with rebels, but as they're often innovators and leaders, once they adopt it, they'll often lead others...
Combating burnout, isolation, and anxiety in the remote workplace Communicating effectively and responsibly through text Considerations for in-person interactions in a remote company Considerations for transitioning a company to remote Considerations for working while traveling GitLab All-Remote Course...
I often share with my clients a tool called the DEEP technique for communicating with narcissists. DEEP stands for: Don’t Defend Don’t Engage Don’t Explain Don’t Personalize And I tell them to go deep – when you do these things, the hole gets dug deeper, and the self-blame is ...
1. Communication and leadership don't always go hand in hand.{T; F} 2. The say-do gap happens when people misunderstand their leader's intention.{T; F} 3. Using technical jargon makes a leader convincing.{T; F} 4. Communicating sincerely is always the best.{T; F} 5. Observation ...
Digital content is a medium for communicating with your target audience to build a loyal customer base. It takes many forms, including: E-books, blogs, articles, and newsletters Podcasts, music, and audiobooks Videos, movies, TV shows, and live streams ...
How do they handle pressure and difficult situations? Can you discuss their strengths and areas for improvement? Would you rehire the candidate if given the opportunity? Is there anything else I should know about them? Prepare the onboarding process ...