Whether you're a customer or a driver, we've made it easy to find information about how to make the most of rideshare, delivery, and transportation companies. New to#ridesharingand#delivery?Start here! Learn the
Everything you need to know about how the Customer Reviews tab works – from rating trends to viewing feedback. Overview How do I view my DoorDash customer reviews?How can customers see my merchant rating?What type of Merchant Portal customer reviews should I expect?What are some best practic...
What can I do on the DoorDash Merchant Portal? Here are the key actions you can take on the Merchant Portal to manage and grow your business: Analyze sales and operations Review sales and opportunities Assess customer experience Explore customer insights and reviews ...
DoorDash customer service is available 24/7 to assist customers with any issues they may have regarding their orders. However, the availability of specific support channels, such as phone or chat, depends on the time of day and location. Customers can generallycontact DoorDash customer servicethro...
How to Contact DoorDash if Fast Pay Isn’t WorkingIf our list of tips to troubleshoot your FastPay issue doesn’t help, you can reach out to your bank or follow up directly with DoorDash.DoorDash Chat: Access chat support directly in the app. Available 24/7. Phone: Call (855) 431-...
The amount DoorDash pays in base pay and promotions will never vary based on the tip amount. For example, for a delivery where a Dasher would be paid $6 in base pay, if the customer adds a $5 tip the Dasher would now be paid $11.If a customer adds a post-checkout tip on any ...
How to Contact DoorDash Support As a DoorDash driver, there are several reasons why you may need tocontact DoorDash. These reasons may include: Canceling an order because a restaurant doesn’t have it A DoorDash customer cannot be reached ...
How do I complete a delivery or task if the customer is unavailable? If you are on aNO-CONTACTdelivery or task, please go to thispageinstead. For “HAND IT TO ME” deliveries or tasks, continue reading. In order to complete a delivery or task, you must hand the food directly to ea...
If you're interested in food-only delivery, DoorDash is a popular option. When customers order food from a local restaurant, DoorDash drivers pick up the order, deliver it to the customer, and get paid (plus tips). Best of all, you decide where and when you want to work. But before...
If you picked up the order but can’t complete it:Contact Uber support If you’re having trouble dropping off the order:Contact the customer using the contact button inside the app If you can’t reach the customer:Contact Uber support or begin the cancellation process ...