Once one party starts to complain, whether about noise or dogs barking, it is human nature to point fingers back and blame them. This won’t do any good. Stay as calm as possible and do your best to listen to their complaints. If legitimate, take action to do the right thing, and t...
Home warranty plans can be confusing, but we explain what home warranty companies do and everything you need to know to purchase the best plan for you.
Do I need a better way to measure my sales team’s productivity? Is my team getting slowed down because they have to jump between different systems to find data about leads or customers? If you answered ‘yes’ to any of the questions above, your business might benefit from a CRM. And...
Gary Collins: Yeah, it’s an interesting one, ’cause I am unique. I didn’t realize it at the time, that I actually write about what I do. Instead of making it up as I go along and write you nice little books that you wanna hear, I write the books that you need, and some o...
When surrounded by people who complain a lot, do their job only because of money and who refuse to go the extra length, more or less, you’ll end up being one. Therefore, it’s essential to move with the people who practice the vow of benevolence with all their might. Because this ...
Also, many hosts complain that there are no nearby locations in their area. How to refine the self-check-in process? 1. Include pictures illustrating your self-check-in process It is much more effective to add photos (or even a video) of the different steps of the process. These days ...
One of the challenges many people face is a boss that tends to micro-manage. One of the things that can help the most, in this case, is to communicate upwards often. One of the things managers complain about the most is when people don’t let them know what’s going on and they fe...
The only thing worse than customers who complain are customers who don’t complain—and take their business elsewhere. A claims letter gives you the opportunity to win the customer back. You know when you have written a good letter of adjustment because the customer returns. (To request an ...
Considered-purchase B2C companies (for example, realtors, financial services, or landscaping services) The questions you should ask yourself when evaluating your need for a CRM system are: Do I need records of information about prospects and customers?
As with every critique of our ideas, I thought about this comment for a while. Tried to determine if there were any Principles of Mustachianism that were genuinely going obsolete, versus the more common side effects of Complainypants and/or Excuse-itis, two afflictions which have been weigh...